Frequeuently Ask Questions
- NO, according to the Farm bill act of 2018 – we do recommend to always check your local city/state laws. You may obtain more comprehensive information through the United States Department of Agriculture – https://www.usda.gov/topics/hemp
- A minimum age requirement of 19 years and a valid payment method are prerequisites
- All transactions are binding and cannot be refunded or exchanged.
- Please note that neither refunds nor exchanges can be applied to orders with a tracking number.
- If you need replacement seeds, they must come from different batches of the same strain as in the original order.
- Order Amendments – Modifications can be made for orders without established tracking numbers.
- Exemptions to Refunds – Packages with a tracking number must show a status of “returned to sender,” with the parcel remaining completely unopened and unaltered.
- For orders within Canada, dispatch starts from Vancouver, British Columbia, with an estimated delivery time of 3-7 days after dispatch.
- All other orders are dispatched from Los Angeles, California, with an estimated delivery time of 3-7 days after shipment.
- Please contact us to discuss the germination technique used during your attempt. We will identify areas for improvement to assist in a future attempt.
- Giving a 5-star review will entitle you to a free seed.
- For orders totaling over $420, you will receive 10 complimentary seeds.
- For special offers and promotions with free seeds, please check our Sales page.
- Any order over $200 qualifies for free shipping.
- You can send photographs to info@mjseedscanada.com. Please include your contact information, phone number, and order number.
- To have your content featured on our social media platforms, please send the strain’s name and accompanying images to info@mjseedscanada.com.
- Specify whether you want to remain anonymous or provide your social network handles and tags for photo credit.
- If you wish to become an officially recognized point of sale for our seeds and run a physical retail establishment for your business, please visit https://vancoastseeds.com/registration/.
- For our valued Canadian customers: https://www.canadapost-postescanada.ca/track-reperage/en#/home
- For customers residing in the USA and all other nations: https://tools.usps.com/go/TrackConfirmAction_input
International Shipping
- Any shipment destined beyond the borders of Canada, the United States of America, and the US Territories is considered an international dispatch. To place an international order, you must order a minimum of 20 seeds or have a subtotal of at least $200.
- Customers are responsible for all taxes, duties, fees, or additional charges imposed by customs authorities.
- We employ discreet shipping methods exclusively. Before finalizing your order, please ensure that the provided email address and phone number are specific to your country, accurate, and easily accessible.
- All transactions for international orders are considered final, and no refunds or exchanges will be provided.
- We do not guarantee an 80% germination rate for international orders.
- While specific arrival dates cannot be guaranteed, occasional transit delays may occur. However, all parcels are dispatched with USPS Tracking Numbers for your convenience.
- You can conveniently track the progress of your package by visiting this link: https://tools.usps.com/go/TrackConfirmAction_input
- We offer a variety of payment methods for international orders, including:
- MoneyGram
- Bitcoin
- Cash or International Money Order
- Please be aware that we do not accept international credit cards. Ensuring the accuracy and precision of shipping information is crucial.
- If you have any unresolved inquiries, please do not hesitate to contact us at info@vectorseeds.com
Payment Methods and Discount Offers
- All transactions are considered final, and we do not entertain requests for refunds or exchanges.
- For the convenience of our valued customers, prices are displayed in USD. However, for Canadian orders, you can select your country during checkout to view prices in CAD.
- We accept the following payment methods: We gladly accept Discover, American Express, Visa or Mastercard cards registered within the United States or Canada. Bitcoin payments are also welcomed.
- If you prefer to pay with cash or money orders, please send them along with your order forms or order numbers to the following address:
GREEN GARDENING
6311 VAN NUYS BLVD #154
VAN NUYS CA 91401- Please note that cash should be sent through postal mail, while money orders should be sent to MJSeeds Canada. Money orders designated “Seeds” will be promptly returned to the sender, awaiting revised instructions.
- E-Transfer is a valid payment option for Canadian orders, and MoneyGram payments can be expedited electronically.
- It’s important to know that orders exceeding USD 420/CAD are subject to signature and identity verification at purchase and during delivery. Transactions at this threshold are irreversible.
- Regarding discount coupons, please note that they cannot be combined with ongoing promotions or sales.
- If you have seed credits or coupons from previous orders, you must initiate a new order as a cash transaction to redeem them. Our valued customers can contact a representative directly to apply their credits, coupons, and payment for the current order.
- When a payment is DECLINED, it will undergo reattempts twice daily for a period of two weeks, unless the Customer chooses to use a different payment method or requests the cancellation of the order.
